People are ready to get back out to enjoy quality time with friends and family. Many of these meetups and summer celebrations will be taking place at bars and restaurants as the city of Philadelphia continues to reopen. But what does this mean for Philadelphia establishments that dealt with strict restrictions for over a year? Let's take a look.
Demand For Seating
Philadelphia officials have said that restaurants and bars in the city can fully reopen with no restrictions, except mask requirements, on June 11th. That means permitting full capacity seating for both indoor and outdoor venues. Restaurant Business Magazine anticipates that pent-up demand for getting out of the house and not having to cook for yourself all the time will cause the summer to be a good time for restaurants. One survey showed that 62% of people polled said the first thing they wanted to do after restrictions were lifted is go to a restaurant. Which means plenty of business for restaurants and bars this summer season.
Labor
One issue for many restaurants around the country has been finding labor to help staff these restaurants. There are many thoughts about why there is a labor shortage in the hospitality and restaurant industry. However, as people get more comfortable being around each other, restrictions are lifted, children head back to school and camp, and benefits begin to expire, we expect to see the void filled and service going back to pre-pandemic levels. It will affect Philadelphia venues as they open to full capacity, so labor is something owners and managers need to consider in advance to make sure customer service doesn't suffer.
Other Dining Options
Take out and delivery options blew up during lockdowns and restrictions. 89% of orders were placed online in 2020, and that convenience is something that customers have learned to appreciate. As take-out options continue to evolve, restaurants need to continue to offer this option to their customers after restrictions are lifted. Everyone isn't wholly comfortable with eating indoors yet, and some might decide not to cook as much while still enjoying their meals at home. Making sure to-go orders are kept warm either to be picked up in-house or for delivery, having distinct pickup areas, and ensuring that delivery food arrives intact are all things to consider when offering take-out, so customers are sure to order again.
Be ready for restaurant reopenings in Philadephia and Pennsylvania. Get Started on a Takeout and Delivery Action Plan today.
